Subject: Re: LSM Joining Case Test - Himanshu Arora
From: Himanshu Arora <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 4 Aug 2020 07:59:25 -0400

| | LSM Joining Case Test

Name | Himanshu Arora
E-mail | [email-masked]
Phone Number | (011) 9899005091
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I have chosen this blurb as it has given specific information to guest where they can find product details. In this the guest was taken into confidence that your tickets will be available soon.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is helping client with the information they are looking but great customer service is listening your client. Empathising with them to make situation comfortable. Providing solution in timely manner.

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