Subject: Tech Support Candidate - Rohit Sinha
From: Rohit Sinha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 1 Aug 2020 06:10:13 -0400

| | Tech Support Test

Name | Rohit Sinha
E-mail | [email-masked]
Phone Number | (91) 8887837198
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Sector 70 noida

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | I energiser | Executive | 28 april | 24700
Previous Employer 2 | First serve it solution | Sme | 30 August 2019 | 16000

You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I check my Internet connection then Many basic problems can be solved simply by restarting your device. This clears caches, and forces the device to re-load the program or web page you may be having issue with, rather than use something that may be partially wrong. Before you restart or shut down your device, make sure to save all necessary work to prevent data loss. then we have to click Windows Select the Start menu, then select Power. Select Restart.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | In good customer you are probably only barely keeping your customers satisfied .while in great customer, you are not only keeping them satisfied – you are also keeping them loyal.
What according to you makes you a good candidate for customer service or technical support job? | The most important thing i.e always focus on your goal and target . Dedicated towards you job and duty

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