Subject: New Reply Received - RE: Billingham Forum Virtual
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Tue, 28 Jul 2020 12:36:15 +0000

Hi Pritish Nandi,  The customer has responded to the ticket.  RE: Billingham Forum Virtual   Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="mso-fareast-language:EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">The club is Thornaby Pavilion and the user name is
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="mso-fareast-language:EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Thanks </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="mso-fareast-language:EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><b><span lang="EN-US"></span></b></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From:<span lang="EN-US"> Les Mills International &lt;[email-masked]&gt;
<br>
<b>Sent:</b> 28 July 2020 13:35<br>
<b>To:</b> [email-masked]<br>
<b>Cc:</b> Christopher Harrington &lt;[email-masked]&gt;; Gail McKenna &lt;[email-masked]&gt;; Paul Wilkinson &lt;[email-masked]&gt;; Paul Bambrough &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: RE: Billingham Forum Virtual</span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Hi Chris,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>​</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Thank you for your quick reply.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Please provide us with the virtual username of the club where you are experiencing this issue, so that we can check your account data.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>​</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Kind regards,<br>
Olesia<br>
Customer Services<br>
Les Mills Virtual App <br>
<br>
Ticket: <a href="https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3763" rel="noreferrer">
https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3763</a></span></div>
<div></div>
<div></div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>On Wed, 29 Jul at 1:16 AM
<span class="separator">, Christopher Harrington &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span class="separator"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;mso-fareast-language:EN-US'>Hi,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;mso-fareast-language:EN-US'>We are getting a display message on the screen saying “Tx INPUT NO SIGNAL”
</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;mso-fareast-language:EN-US'>We have tested the HDMI on another device and that worked, the ipad has been updated and the diagnotics is saying its 100%. IT have checked the
 server and that is fine. </span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;mso-fareast-language:EN-US'>Is there anything else we can try on site or that you could look into remotely?
</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;mso-fareast-language:EN-US'>Regards</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;mso-fareast-language:EN-US'>Chris
</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>From:</span><span lang="EN-US" style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> Danielle Dunn &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> 28 July 2020 12:43<br>
<b>To:</b> Support &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Christopher Harrington &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Gail McKenna &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Paul Wilkinson &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Paul Bambrough &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: RE: Billingham Forum Virtual</span><span lang="EN-US" style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>
</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;mso-fareast-language:EN-US'>Chris, could you please let them know what issues you are having?</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;mso-fareast-language:EN-US'>Thank you</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<div>
<div class="MsoNormal"><span style="font-size:1.0pt"> </span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="padding:3.75pt 0cm 0cm 0cm">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<div>
<div class="MsoNormal">
<span style='font-size:7.5pt;font-family:"Arial",sans-serif;color:#000001'>Danielle Dunn</span><span style="font-size:1.0pt;font-family:remialcxesans;color:white">​</span>
</div>
<div></div>
<div></div>
</div>
</td>
<td style="padding:0cm 0cm 0cm 0cm">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<div>
<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Arial",sans-serif;color:#7A7A7A'> | </span></div>
<div></div>
<div></div>
</div>
</td>
<td style="padding:0cm 0cm 0cm 0cm">
<div>
<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Arial",sans-serif;color:#7A7A7A'>Customer Support – Operations</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<div>
<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Arial",sans-serif;color:#7A7A7A'>Les Mills UK</span></div>
<div></div>
<div></div>
</div>
</td>
<td style="padding:0cm 0cm 0cm 0cm">
<div>
<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Arial",sans-serif;color:#7A7A7A'> | </span></div>
<div></div>
<div></div>
</div>
</td>
<td style="padding:0cm 0cm 0cm 0cm">
<div>
<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Arial",sans-serif;color:#7A7A7A'><a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="color:#7A7A7A;text-decoration:none">[email-masked]</span></a></span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<div>
<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Arial",sans-serif;color:#7A7A7A'><a href="http://www.lesmills.com/uk" rel="noreferrer">www.lesmills.com/uk</a></span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="padding:4.5pt 4.5pt 4.5pt 4.5pt">
<div>
<div class="MsoNormal"><a href="https://www.lesmills.com/uk/clubs-and-facilities/recovery/" target="_blank" rel="noreferrer"><span style="font-size:1.0pt;text-decoration:none"><img width="652" height="163" style="width:6.7916in;height:1.6979in" id="_x0000_i1025" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNzAyNjQxNzYsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.n09kbxqKNszhmwylruKC_jazEfE1SCMAalYKWWCI4z8"></span></a></div>
<div></div>
<div></div>
</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="padding:0cm 0cm 22.5pt 0cm">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<div>
<div class="MsoNormal"><a href="http://www.lesmills.com/" target="_blank" rel="noreferrer"><span style="font-size:1.0pt;text-decoration:none"><img width="155" height="30" style="width:1.6145in;height:.3125in" id="_x0000_i1026" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNzAyNjQxNzcsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.RnwGn0EWUNnuRrkSba1lnzIRHMUxkqwRfbuW9gXuIsk"></span></a></div>
<div></div>
<div></div>
</div>
</td>
<td style="padding:0cm 0cm 0cm 0cm">
<div>
<div class="MsoNormal"><a href="https://www.facebook.com/LesMillsUK" target="_blank" rel="noreferrer"><span style="font-size:1.0pt;text-decoration:none"><img width="24" height="30" style="width:.25in;height:.3125in" id="_x0000_i1027" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNzAyNjQxNzgsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.L_H08qMTcGuZgajh7pgqnSRbLMePA7TXfbUakJy4fyw"></span></a></div>
<div></div>
<div></div>
</div>
</td>
<td style="padding:0cm 0cm 0cm 0cm">
<div>
<div class="MsoNormal"><a href="https://www.instagram.com/lesmillsuk" target="_blank" rel="noreferrer"><span style="font-size:1.0pt;text-decoration:none"><img width="24" height="30" style="width:.25in;height:.3125in" id="_x0000_i1028" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNzAyNjQxNzksImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.DS4cSHA1WL42g-AnRF1om4ZvJfNjqBE0vAccBGJaBHg"></span></a></div>
<div></div>
<div></div>
</div>
</td>
<td style="padding:0cm 0cm 0cm 0cm">
<div>
<div class="MsoNormal"><a href="https://www.linkedin.com/company/les-mills-uk-lmuk-" target="_blank" rel="noreferrer"><span style="font-size:1.0pt;text-decoration:none"><img width="24" height="30" style="width:.25in;height:.3125in" id="_x0000_i1029" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNzAyNjQxODAsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.X84td4VwD1QjkD9VNGOll_MApvHGU9fLMXwxGx2Na5I"></span></a></div>
<div></div>
<div></div>
</div>
</td>
<td style="padding:0cm 0cm 0cm 0cm">
<div>
<div class="MsoNormal"><a href="https://www.youtube.com/user/lesmillsgroupfitness" target="_blank" rel="noreferrer"><span style="font-size:1.0pt;text-decoration:none"><img width="24" height="30" style="width:.25in;height:.3125in" id="_x0000_i1030" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNzAyNjQxODEsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.X3wjx1HNK1GjodJXuxLfcueoSmUnhgjLjwt3X5E--8U"></span></a></div>
<div></div>
<div></div>
</div>
</td>
<td style="padding:0cm 0cm 0cm 0cm">
<div>
<div class="MsoNormal"><a href="https://twitter.com/lesmills" target="_blank" rel="noreferrer"><span style="font-size:1.0pt;text-decoration:none"><img width="24" height="30" style="width:.25in;height:.3125in" id="_x0000_i1031" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNzAyNjQxODIsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.GEXeg_90Nfy5omzDDLM6r4mb4rY-tlqGOEDGUjkIpLc"></span></a></div>
<div></div>
<div></div>
</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<b><span lang="EN-US" style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>From:</span></b><span lang="EN-US" style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> Les Mills International &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> 28 July 2020 12:41<br>
<b>To:</b> Danielle Dunn &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Re: RE: Billingham Forum Virtual</span><span lang="EN-US" style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>
</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
<div>
<div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Hi Danielle,</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>​</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Thank you for contacting support today.</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Unfortunately I don't see any emails below. Could you please clarify what kind of support the customer needs.</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>We are looking forward to hearing from you soon.</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>​</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Kind regards,<br>
Olesia<br>
Customer Services<br>
Les Mills Virtual App <br>
<br>
Ticket: <a href="https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3763" rel="noreferrer">
https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3763</a></span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>On Wed, 29 Jul at 12:33 AM
<span class="separator">, Danielle Dunn &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span></div>
<div></div>
<div></div>
</div>
<div>
<div>
<div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;mso-fareast-language:EN-US'>Hi Chris,</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;mso-fareast-language:EN-US'>It will be
<a id="OWAAMDA59D2265515443F853E223A18D4B5BE" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri Light",sans-serif;text-decoration:none'>@Support</span></a> who will be able to assist you with this query,
<a id="OWAAMF33F45C9A47F436197B86839C5069796" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri Light",sans-serif;text-decoration:none'>@Support</span></a> can you please help with the below?</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>
</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;mso-fareast-language:EN-US'>Thank you</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>
</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<div>
<div>
<div class="MsoNormal"><span style="font-size:1.0pt"> </span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="padding:3.75pt 0cm 0cm 0cm">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<div>
<div>
<div class="MsoNormal">
<span style='font-size:7.5pt;font-family:"Arial",sans-serif;color:#000001'>Danielle Dunn</span><span style="font-size:1.0pt;font-family:remialcxesans;color:white">​</span>
</div>
<div></div>
<div></div>
</div>
</div>
</td>
<td style="padding:0cm 0cm 0cm 0cm">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<div>
<div>
<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Arial",sans-serif;color:#7A7A7A'> | </span></div>
<div></div>
<div></div>
</div>
</div>
</td>
<td style="padding:0cm 0cm 0cm 0cm">
<div>
<div>
<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Arial",sans-serif;color:#7A7A7A'>Customer Support – Operations</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<div>
<div>
<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Arial",sans-serif;color:#7A7A7A'>Les Mills UK</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
<td style="padding:0cm 0cm 0cm 0cm">
<div>
<div>
<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Arial",sans-serif;color:#7A7A7A'> | </span></div>
<div></div>
<div></div>
</div>
</div>
</td>
<td style="padding:0cm 0cm 0cm 0cm">
<div>
<div>
<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Arial",sans-serif;color:#7A7A7A'><a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="color:#7A7A7A;text-decoration:none">[email-masked]</span></a></span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<div>
<div>
<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Arial",sans-serif;color:#7A7A7A'><a href="http://www.lesmills.com/uk" rel="noreferrer">www.lesmills.com/uk</a></span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="padding:4.5pt 4.5pt 4.5pt 4.5pt">
<div>
<div>
<div class="MsoNormal"><a href="https://www.lesmills.com/uk/clubs-and-facilities/recovery/" target="_blank" rel="noreferrer"><span style="font-size:1.0pt;border:solid windowtext 1.0pt;padding:0cm;text-decoration:none"><img width="652" height="163" style="width:6.7916in;height:1.6979in" id="_x0000_i1032" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNzAyNjQxODMsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.1K7ODP5dB4pM7fe-mUsSYxCedmlozae9HSuwI13MEfc" alt="Image removed by sender."></span></a></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="padding:0cm 0cm 22.5pt 0cm">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<div>
<div>
<div class="MsoNormal"><a href="http://www.lesmills.com/" target="_blank" rel="noreferrer"><span style="font-size:1.0pt;border:solid windowtext 1.0pt;padding:0cm;text-decoration:none"><img width="155" height="30" style="width:1.6145in;height:.3125in" id="_x0000_i1033" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNzAyNjQxODQsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.aGp3ZBFldZHeoE8wOG7rdfpyCg-5_xVBATP5puPQc5o" alt="Image removed by sender."></span></a></div>
<div></div>
<div></div>
</div>
</div>
</td>
<td style="padding:0cm 0cm 0cm 0cm">
<div>
<div>
<div class="MsoNormal"><a href="https://www.facebook.com/LesMillsUK" target="_blank" rel="noreferrer"><span style="font-size:1.0pt;border:solid windowtext 1.0pt;padding:0cm;text-decoration:none"><img width="24" height="30" style="width:.25in;height:.3125in" id="_x0000_i1034" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNzAyNjQxODUsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.rocYOyJYK1T4--w9sEgX1YzIiW1ch4v89P1IOqxnhJE" alt="Image removed by sender."></span></a></div>
<div></div>
<div></div>
</div>
</div>
</td>
<td style="padding:0cm 0cm 0cm 0cm">
<div>
<div>
<div class="MsoNormal"><a href="https://www.instagram.com/lesmillsuk" target="_blank" rel="noreferrer"><span style="font-size:1.0pt;border:solid windowtext 1.0pt;padding:0cm;text-decoration:none"><img width="24" height="30" style="width:.25in;height:.3125in" id="_x0000_i1035" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNzAyNjQxODUsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.rocYOyJYK1T4--w9sEgX1YzIiW1ch4v89P1IOqxnhJE" alt="Image removed by sender."></span></a></div>
<div></div>
<div></div>
</div>
</div>
</td>
<td style="padding:0cm 0cm 0cm 0cm">
<div>
<div>
<div class="MsoNormal"><a href="https://www.linkedin.com/company/les-mills-uk-lmuk-" target="_blank" rel="noreferrer"><span style="font-size:1.0pt;border:solid windowtext 1.0pt;padding:0cm;text-decoration:none"><img width="24" height="30" style="width:.25in;height:.3125in" id="_x0000_i1036" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNzAyNjQxODUsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.rocYOyJYK1T4--w9sEgX1YzIiW1ch4v89P1IOqxnhJE" alt="Image removed by sender."></span></a></div>
<div></div>
<div></div>
</div>
</div>
</td>
<td style="padding:0cm 0cm 0cm 0cm">
<div>
<div>
<div class="MsoNormal"><a href="https://www.youtube.com/user/lesmillsgroupfitness" target="_blank" rel="noreferrer"><span style="font-size:1.0pt;border:solid windowtext 1.0pt;padding:0cm;text-decoration:none"><img width="24" height="30" style="width:.25in;height:.3125in" id="_x0000_i1037" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNzAyNjQxODUsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.rocYOyJYK1T4--w9sEgX1YzIiW1ch4v89P1IOqxnhJE" alt="Image removed by sender."></span></a></div>
<div></div>
<div></div>
</div>
</div>
</td>
<td style="padding:0cm 0cm 0cm 0cm">
<div>
<div>
<div class="MsoNormal"><a href="https://twitter.com/lesmills" target="_blank" rel="noreferrer"><span style="font-size:1.0pt;border:solid windowtext 1.0pt;padding:0cm;text-decoration:none"><img width="24" height="30" style="width:.25in;height:.3125in" id="_x0000_i1038" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNzAyNjQxODUsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.rocYOyJYK1T4--w9sEgX1YzIiW1ch4v89P1IOqxnhJE" alt="Image removed by sender."></span></a></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
</div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div>
<div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>From:</span><span lang="EN-US" style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> Christopher Harrington &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> 28 July 2020 12:19<br>
<b>To:</b> Danielle Dunn &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Gail McKenna &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Paul Wilkinson &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Paul Bambrough &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> FW: Virtual urgent work </span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;mso-fareast-language:EN-US'>Hi Danielle,</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>
</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;mso-fareast-language:EN-US'>We have tired everything our IT department have suggested to resolve the Pavilion issues.
</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;mso-fareast-language:EN-US'>I can confirm the iPad has been updated, HDMI cable has been checked with another device and that the diagnostics has been completed.</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>
</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;mso-fareast-language:EN-US'>Is there anything else we could try from our end?  </span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>
</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;mso-fareast-language:EN-US'>Regards</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>
</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;mso-fareast-language:EN-US'>Chris
</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<div>
<div>
<div class="MsoNormal">
<b><span lang="EN-US" style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>From:</span></b><span lang="EN-US" style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> Gail McKenna &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> 23 July 2020 16:27<br>
<b>To:</b> Simon Edwards &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Christopher Harrington &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Virtual urgent work </span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
</div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;mso-fareast-language:EN-US'>Hi guys
</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;mso-fareast-language:EN-US'>Need these things doing urgently tomorrow so that we can get the on demand classes into the system can you please advise if you or one of the venue
 team can do this asap.</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>
</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;mso-fareast-language:EN-US'>Thanks Gail</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>
</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<b><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#104484'>Gail Mckenna</span></b><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>
</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<b><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#104484'>Health and Wellbeing Manager</span></b><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>
</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<b><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#0066FF'>Tees Active Ltd     
</span></b><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#1F497D'> </span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>
</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<span style='font-size:9.0pt;font-family:"Helvetica",sans-serif;color:#1F497D'>   </span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>
</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<b><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#0066FF'>Direct Line:</span></b><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#1F497D'>         01642 527305</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>
</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<b><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#0066FF'>Mobile:</span></b><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#1F497D'>               
</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<b><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#0066FF'>Email:</span></b><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#1F497D'>                  
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>   
</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<b><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#0066FF'>Website:</span></b><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#1F497D'>            
</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#104484'><a href="http://www.teesactive.co.uk/" rel="noreferrer"><span style="color:#104484">www.teesactive.co.uk</span></a></span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#1F497D'>    
</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<b><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#0066FF'>Facebook:          
</span></b><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#104484'><a href="http://www.facebook.com/teesactive" rel="noreferrer"><span style="color:#104484">www.facebook.com/teesactive</span></a></span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>
</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<b><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#0066FF'>Twitter:</span></b><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:blue'>               
</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#104484'><a href="http://www.twitter.com/teesactive" rel="noreferrer"><span style="color:#104484">www.twitter.com/teesactive</span></a></span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>
</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;border:solid windowtext 1.0pt;padding:0cm'><img width="432" height="37" style="width:4.5in;height:.3854in" id="_x0000_i1039" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNzAyNjQxODYsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.fQGEGWueD9Lfq3_8x85DerOG0YctGQDNrXAJmtRvdV8" alt="Image removed by sender. brands-signature-02-01"></span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<b><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span></b><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>
</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<span style='font-size:7.5pt;font-family:"Arial",sans-serif;color:#104484'>Company Registration No. 29699R</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#104484'> |
</span><span style='font-size:7.5pt;font-family:"Arial",sans-serif;color:#104484'>Registered in England</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#104484'> |
</span><span style='font-size:7.5pt;font-family:"Arial",sans-serif;color:#104484'>VAT Registration No. 830036471</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>
</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<span style='font-size:7.5pt;font-family:"Arial",sans-serif;color:#104484'>Tees Active Ltd</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#104484'>
</span><span style='font-size:7.5pt;font-family:"Arial",sans-serif;color:#104484'>Redheugh House</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#104484'>
</span><span style='font-size:7.5pt;font-family:"Arial",sans-serif;color:#104484'>Thornaby Place</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#104484'>
</span><span style='font-size:7.5pt;font-family:"Arial",sans-serif;color:#104484'>Thornaby</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#104484'>
</span><span style='font-size:7.5pt;font-family:"Arial",sans-serif;color:#104484'>Stockton on Tees TS17 6SG</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>
</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;border:solid windowtext 1.0pt;padding:0cm'><img width="442" height="68" style="width:4.6041in;height:.7083in" id="_x0000_i1040" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNzAyNjQxODcsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.NcG735q8-zs9fox2JCp3yuqD6e9qWPyYZcedJ7jnFsU" alt="Image removed by sender. FOOTER-NEW-BOTTOM"></span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<b><span lang="EN-US" style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>From:</span></b><span lang="EN-US" style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> Les Mills International &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> 23 July 2020 16:20<br>
<b>To:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Cc:</b> Gail McKenna &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Christopher Harrington &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Simon Edwards &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: RE: Billingham Forum Virtual </span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Hi Danielle,</span></div>
<div></div>
<div></div>
</div>
</div>
</div>
<div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>​</span></div>
<div></div>
<div></div>
</div>
</div>
</div>
<div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>This is a quick follow up email.</span></div>
<div></div>
<div></div>
</div>
</div>
</div>
<div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
</div>
</div>
<div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>After looking at Club account, I clearly see that all of your iPads across all studios are online and in sync with the Scheduler.<br>
<br>
Since the issue has been resolved, I will close this ticket for now. But please do not hesitate to contact us if you need our help in the future.</span></div>
<div></div>
<div></div>
</div>
</div>
</div>
<div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>​</span></div>
<div></div>
<div></div>
</div>
</div>
</div>
<div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Best regards,<br>
Olesia<br>
Customer Services<br>
Les Mills Virtual App <br>
<br>
Ticket: <a href="https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3763" rel="noreferrer">
https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3763</a></span></div>
<div></div>
<div></div>
</div>
</div>
</div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>*************************************************************************************************
<br>
Any opinions or statements expressed in this e mail are those of the individual and not
<br>
necessarily those of Tees Active Limited.<br>
<br>
This e mail and any files transmitted with it are confidential and solely for the use of the<br>
intended recipient. If you receive this in error, please do not disclose any information to<br>
anyone and notify the sender at the above address.<br>
<br>
Tees Active Limited`s computer systems and communications may be <br>
monitored to ensure effective operation of the system and for other lawful purposes.
<br>
<br>
Although we have endeavoured to ensure that this e mail and any attachments are<br>
free from any virus we would advise you to take any necessary steps to ensure that<br>
they are actually virus free.<br>
<br>
*************************************************************************************************.</span></div>
<div></div>
<div></div>
</div>
</div>
</blockquote>
</div>
</blockquote>
</div>
</div>
<div>
<div class="MsoNormal">
<span style="font-size:1.0pt;font-family:fdtktid;color:white">3763:859387</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>
</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>*************************************************************************************************
<br>
Any opinions or statements expressed in this e mail are those of the individual and not
<br>
necessarily those of Tees Active Limited.<br>
<br>
This e mail and any files transmitted with it are confidential and solely for the use of the<br>
intended recipient. If you receive this in error, please do not disclose any information to<br>
anyone and notify the sender at the above address.<br>
<br>
Tees Active Limited`s computer systems and communications may be <br>
monitored to ensure effective operation of the system and for other lawful purposes.
<br>
<br>
Although we have endeavoured to ensure that this e mail and any attachments are<br>
free from any virus we would advise you to take any necessary steps to ensure that<br>
they are actually virus free.<br>
<br>
*************************************************************************************************.</span></div>
<div></div>
<div></div>
</blockquote>
</div>
</blockquote>
</div>
</div>
<div class="MsoNormal">
<span style="font-size:1.0pt;font-family:fdtktid;color:white">3763:859387</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>
</span>
</div>
<div></div>
<div></div>
</div>

*************************************************************************************************
<br>
Any opinions or statements expressed in this e mail are those of the individual and not
<br>
necessarily those of Tees Active Limited.<br>
<br>
This e mail and any files transmitted with it are confidential and solely for the use of the<br>
intended recipient. If you receive this in error, please do not disclose any information to<br>
anyone and notify the sender at the above address.<br>
<br>
Tees Active Limited`s computer systems and communications may be <br>
monitored to ensure effective operation of the system and for other lawful purposes.
<br>
<br>
Although we have endeavoured to ensure that this e mail and any attachments are<br>
free from any virus we would advise you to take any necessary steps to ensure that<br>
they are actually virus free.<br>
<br>
*************************************************************************************************.<br>
</blockquote></div>  https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3763