Subject: Ticket re-opened - [#3787] Virtual App Support - Les Mills
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Mon, 27 Jul 2020 17:06:04 +0000

Hi Pritish Nandi,  Ticket “#3787 – Virtual App Support – Les Mills” has been reopened, please visit https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3787 to view the ticket.  Ticket comment    
  
 I need to speak to someone regarding this issue please 

   

 Get Outlook for iOS 

 

 From: Les Mills International <[email-masked]> 
Sent: Monday, July 27, 2020 1:03:43 PM 
To: Scott Otwell <[email-masked]> 
Cc: Chris Knight <[email-masked]> 
Subject: Re: Virtual App Support – Les Mills 

 
 
 Hi Chris, 

 
 Thank you for reaching to support today.  
 ​  
 Could you please specify the date and time of the issue and indicate the release name. 

 
 Which releases have played or not can be checked via the Playback History on the APP.  
 To access this, unlock the padlock to the top right of the APP > go to SETTINGS > Playback History.  You will see 7 days of playback data.  
 ​  
 We are looking forward to hearing from you.  

 
 Best regards, 
Olesia 
Customer Services 
Les Mills Virtual App  
 
Ticket:  
https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3787 
 
 On Tue, 28 Jul at 5:34 AM  
, Les Mills International <[email-masked]> wrote: 
  
 Hi Scott, 
 ​ 
 Thank you for reaching out to us today. 

 
 Could you please give us more details on the problem you are having in Virtual that we can investigate further. Please share a screenshot of the error message with us, if any.  

 
 We are looking forward to hearing from you.  

 
 Best regards, 
Olesia 
Customer Services 
Les Mills Virtual App  
 
Ticket:  
https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3787