Subject: New Reply Received - Problems with classes on demand Worthing Leisure Centre
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Sat, 25 Jul 2020 16:30:28 +0000

Hi Pritish Nandi,  The customer has responded to the ticket.  Problems with classes on demand Worthing Leisure Centre  Ticket comment <div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
Good afternoon,</div>
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My apologies for not coming to you earlier. I am delighted to say that problem has been solved. Thank you for the guidance.</div>
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Regards,</div>
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Violet</div>
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<span style="font-weight:bold; font-size:17px; font-family:Arial,Helvetica,sans-serif"></span><span style="font-weight:bold; font-size:17px; font-family:Arial,Helvetica,sans-serif">Violet Czajewska</span><br>
<span style="color:rgb(105,104,103); font-size:15px; line-height:20px; font-family:Arial,Helvetica,sans-serif">Fitness Manager</span><br>
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<span style="font-weight:bold; font-size:17px; font-family:Arial,Helvetica,sans-serif">Tel: 01903 905050 | 07471950425</span><br>
<span style="color:rgb(105,104,103); font-size:15px; line-height:20px; font-weight:bold; font-family:Arial,Helvetica,sans-serif">Email:<span> </span><a href="mailto:[email-masked]" style="color:rgb(105,105,105)" rel="noreferrer">[email-masked]</a></span>
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<td><a href="http://www.southdownsleisure.co.uk" rel="noreferrer"><img width="720" height="80" alt="South Downs Leisure" src="https://www.southdownsleisure.co.uk/wp-content/uploads/2020/07/thumbnail_Email-Signature-2020-Black-Strip.png"></a></td>
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<td><a href="https://www.fieldplace.co.uk" rel="noreferrer"><img alt="Field Place Manor House &amp; Barns - Best Wedding Venue (Town or City) 2020" width="455" height="51" src="https://www.southdownsleisure.co.uk/wp-content/uploads/2020/07/thumbnail_FPMH-Wedding-Award-Strap_small.png"></a></td>
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<td align="left" width="570"><span style="color:rgb(44,173,73); font-weight:bold; font-size:12px; font-family:Arial,Helvetica,sans-serif">PLEASE THINK BEFORE YOU PRINT.</span></td>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Les Mills International &lt;[email-masked]&gt;<br>
<b>Sent:</b> 25 July 2020 09:49<br>
<b>To:</b> Violet Czajewska &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: Problems with classes on demand Worthing Leisure Centre
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<div dir="ltr">Hi Violet,</div>
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<div dir="ltr">This is a quick follow up email.</div>
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Were you able to solve the problem and play the classes manually? If not, please share with us the screenshot of the error message you see on the iPad.<br>
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To play the classes manually, you need to unlock the padlock, then you willl be able to play the classes on demand.
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If you are still facing any difficulties with Virtual, please let us know. We are looking forward to hearing from you.<br>
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<div dir="ltr">Best regards,<br>
Olesia<br>
Customer Services<br>
Les Mills Virtual App<br>
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Ticket: <a href="https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flesmillsvirtualapp.freshdesk.com%2Fhelpdesk%2Ftickets%2F3779&amp;data=02%7C01%7Cviolet.czajewska%40southdownsleisure.co.uk%7C0f209bffccc746d0388e08d830779cdd%7Cdb9170c029b446c4b0de08fcb8fbf997%7C0%7C0%7C637312637574461817&amp;sdata=3CvjA4NJamdOToyKLI7pQs2%2FA6Uj3aYTRlM8Q11ids0%3D&amp;reserved=0" rel="noreferrer">
https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3779</a>
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<blockquote class="x_freshdesk_quote">On Sat, 25 Jul at 12:59 AM <span class="x_separator">
, Violet Czajewska &lt;[email-masked]&gt; wrote:
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Apologies, but all SDL sites are currently closed. I will be picking up emails and replying where possible, but ask that you bear with staff at this difficult time. Other Fitness Team members are in a similar situation and are listed below.</div>
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<div style="color:rgb(32,31,30); text-align:start; background-color:rgb(255,255,255); font-size:11pt; font-family:Calibri,sans-serif; margin:0px">
Wendy Casey, Fitness Coordinator, email: [email-masked]</div>
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Courtney Piercy, <span style="margin:0px; background-color:rgb(255,255,255); display:inline!important">Fitness Coordinator,<span style="margin:0px"> </span></span><span style="margin:0px; background-color:rgb(255,255,255); display:inline!important">email: [email-masked]</span>
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Helen Hastie, Admin, <span style="margin:0px; background-color:rgb(255,255,255); display:inline!important">email: [email-masked]</span>
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<span style="margin:0px; background-color:rgb(255,255,255); display:inline!important">Esther Fair, Exercise Referral Advisor, <span style="margin:0px; background-color:rgb(255,255,255); display:inline!important">email: [email-masked]</span></span>
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<span style="color:rgb(0,0,0); font-family:Calibri,Helvetica,sans-serif; background-color:rgb(255,255,255); display:inline!important"></span><span style="margin:0px; font-size:14.6667px; font-family:Calibri,sans-serif; color:rgb(32,31,30); text-align:start; background-color:rgb(255,255,255); display:inline!important">Thank
 you for you patience.</span><span style="color:rgb(0,0,0); font-family:Calibri,Helvetica,sans-serif; background-color:rgb(255,255,255); display:inline!important">   </span><br>
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</blockquote></div>  https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3779