Subject: Ticket re-opened - [#3779] Problems with classes on demand Worthing Leisure Centre
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Sat, 25 Jul 2020 16:30:28 +0000

Hi Pritish Nandi,  Ticket “#3779 – Problems with classes on demand Worthing Leisure Centre” has been reopened, please visit https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3779 to view the ticket.  Ticket comment    
Good afternoon, 

 
 
 My apologies for not coming to you earlier. I am delighted to say that problem has been solved. Thank you for the guidance.   

 
 
 Regards,   

 
 
 Violet   

  

 

 

  

 
 Violet Czajewska 
Fitness Manager 

 
 Tel: 01903 905050 | 07471950425 
Email: [email-masked] 

  

  

 PLEASE THINK BEFORE YOU PRINT. 

  

   

 

 

  
   
 From: Les Mills International <[email-masked]> 
Sent: 25 July 2020 09:49 
To: Violet Czajewska <[email-masked]> 
Subject: Re: Problems with classes on demand Worthing Leisure Centre 

 
 
 Hi Violet, 

 
 This is a quick follow up email. 

Were you able to solve the problem and play the classes manually? If not, please share with us the screenshot of the error message you see on the iPad. 
 
To play the classes manually, you need to unlock the padlock, then you willl be able to play the classes on demand. 

If you are still facing any difficulties with Virtual, please let us know. We are looking forward to hearing from you.  

   
 
 Best regards, 
Olesia 
Customer Services 
Les Mills Virtual App 
 
Ticket:  
https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3779 
 
 On Sat, 25 Jul at 12:59 AM  
, Violet Czajewska <[email-masked]> wrote: 

Apologies, but all SDL sites are currently closed. I will be picking up emails and replying where possible, but ask that you bear with staff at this difficult time. Other Fitness Team members are in a similar situation and are listed below. 

 
 
 Wendy Casey, Fitness Coordinator, email: [email-masked]   
  
Courtney Piercy, Fitness Coordinator, email: [email-masked] 

 Helen Hastie, Admin, email: [email-masked] 

 Esther Fair, Exercise Referral Advisor, email: [email-masked] 

   
 
 Thank 
 you for you patience.