Subject: New Reply Received - Question about intro music time
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Thu, 23 Jul 2020 11:04:35 +0000

Hi Pritish Nandi,  The customer has responded to the ticket.  Question about intro music time  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">Hi Olysia,</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">Ofcourse, the name of the club is Fitclub Rodenburg in Leek.</span></div>
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<span lang="EN-US" style="mso-fareast-language:EN-US">Their virtual number is
</span><u><span style="color:#0563C1"><a href="mailto:[email-masked]" rel="noreferrer"><span lang="EN-US" style="color:#0563C1">[email-masked]</span></a></span></u><u><span lang="EN-US" style="color:#0563C1"></span></u>
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<div class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">Thnks in advance for helping.</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">Kr, Jeanine</span></div>
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<div>Van: Les Mills International &lt;[email-masked]&gt;
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<b>Verzonden:</b> donderdag 23 juli 2020 11:12<br>
<b>Aan:</b> Jeanine Schulenklopper &lt;[email-masked]&gt;<br>
<b>Onderwerp:</b> Re: Question about intro music time</div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Hi Jeanine,</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Thank you for reaching out to support.</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Could you please provide us with a virtual username and club name so we can investigate further.<br>
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We are waiting for your reply.</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Kind regards,<br>
Olesia<br>
Customer Services<br>
Les Mills Virtual App<br>
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Ticket: <a href="https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3771" rel="noreferrer">
https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3771</a></span></div>
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<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>On Thu, 23 Jul at 9:09 PM
<span class="separator">, Jeanine Schulenklopper &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;mso-fareast-language:EN-US'>Hi Team Helpdesk,</span></div>
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<span lang="EN-US" style='font-size:10.0pt;font-family:"Helvetica",sans-serif;mso-fareast-language:EN-US'>I got a question from a new virtual club.</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
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<span lang="EN-US" style='font-size:10.0pt;font-family:"Helvetica",sans-serif;mso-fareast-language:EN-US'>2 minutes before the classes begin the intromusic starts, is it possible that the music starts earlier?</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
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<span lang="EN-US" style='font-size:10.0pt;font-family:"Helvetica",sans-serif;mso-fareast-language:EN-US'>And if this is possible, were do they change this in the system?</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
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<span lang="EN-US" style='font-size:10.0pt;font-family:"Helvetica",sans-serif;mso-fareast-language:EN-US'>Kr, Jeanine</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
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<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Met vriendelijke groet,<br>
</span><a href="http://www.hddgroup.com/" rel="noreferrer"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;text-decoration:none'><img width="256" height="63" style="width:2.6666in;height:.6583in" id="_x0000_i1029" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNjk5MzQ0MTMsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.wQXdyOyIdTCaTKo5W8eLpyqQz6C27MvEI18KpIzX4gs"></span></a><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><br>
<b>Jeanine Schulenklopper</b><br>
<i>FunXtion Operations Coördinator</i><br>
</span><a href="https://www.facebook.com/HDDGROUP" rel="noreferrer"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;text-decoration:none'><img width="24" height="24" style="width:.25in;height:.25in" id="_x0000_i1028" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNjk5MzQ0MTQsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.tVQU81fXhbQ7sAe0NsCvyRr3xst79_6q7pUvZWSP3Ew"></span></a><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> 
</span><a href="https://www.linkedin.com/company/hdd-group" rel="noreferrer"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;text-decoration:none'><img width="24" height="24" style="width:.25in;height:.25in" id="_x0000_i1027" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNjk5MzQ0MTUsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.zzeCSA_QDonRiolFF_3k-vXegZwaPj7rJmi_3PZAGW0"></span></a><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><br>
<br>
Elzenweg 37<br>
5144 MB Waalwijk<br>
Tel: +31 (0)416 33 43 15<br>
Web: <a href="http://www.hddgroup.com" rel="noreferrer">www.hddgroup.com</a><br>
<br>
</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><img width="500" height="25" style="width:5.2083in;height:.2583in" id="_x0000_i1026" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNjk5MzQ0MTYsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.BR0h-MqcxClEBjuTT2VmBLnS8WJZIZ20Rpu9aSqWseM"></span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><br>
</span><a href="https://hddgroup.com/" rel="noreferrer"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;text-decoration:none'><img width="600" height="124" style="width:6.25in;height:1.2916in" id="_x0000_i1025" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNjk5MzQ0MTcsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.3e0ZMEdHjPzjimGT6neMHCt4dp5dIA2Prcz1QIxZazg"></span></a><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>3771:859387</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>
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</blockquote></div>  https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3771