Subject: Ticket re-opened - [#3771] Question about intro music time
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Thu, 23 Jul 2020 11:04:35 +0000

Hi Pritish Nandi,  Ticket “#3771 – Question about intro music time” has been reopened, please visit https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3771 to view the ticket.  Ticket comment    
 Hi Olysia, 

  

 Ofcourse, the name of the club is Fitclub Rodenburg in Leek. 

 
 Their virtual number is 
[email-masked] 

 

 
 Thnks in advance for helping. 

  

 Kr, Jeanine 

  

 

 
   
 Van: Les Mills International <[email-masked]> 
 
Verzonden: donderdag 23 juli 2020 11:12 
Aan: Jeanine Schulenklopper <[email-masked]> 
Onderwerp: Re: Question about intro music time 

 

 

 Hi Jeanine, 

 
 
 ​ 

 
 
 Thank you for reaching out to support. 

 
 
 ​ 

 
 
 Could you please provide us with a virtual username and club name so we can investigate further. 
 
We are waiting for your reply. 

 

 

 
 Kind regards, 
Olesia 
Customer Services 
Les Mills Virtual App 
 
Ticket:  
https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3771 

 

 
 On Thu, 23 Jul at 9:09 PM 
, Jeanine Schulenklopper <[email-masked]> wrote: 

 

 
 Hi Team Helpdesk, 

 

 

 
 
 I got a question from a new virtual club. 

 

 
 2 minutes before the classes begin the intromusic starts, is it possible that the music starts earlier? 

 

 
 And if this is possible, were do they change this in the system? 

 

   

 

 Kr, Jeanine 

 

   

 

 Met vriendelijke groet, 
 
Jeanine Schulenklopper 
FunXtion Operations Coördinator 

 
Elzenweg 37 
5144 MB Waalwijk 
Tel: +31 (0)416 33 43 15 
Web: www.hddgroup.com 

 

 

 

 
 3771:859387