Subject: New Reply Received - Zugangspasswort falsch
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Wed, 22 Jul 2020 16:04:27 +0000

Hi Pritish Nandi,  The customer has responded to the ticket.  Zugangspasswort falsch  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Guten Tag,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">wir bekommen hier jeweils eine Fehlermeldung.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Und wofür was das Passwort, welches man VOR der Einwahl festlegen sollte?</span></div>
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<img width="1043" height="576" style="width:10.8593in;height:5.9947in" id="Grafik_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNjk4NzI3MjgsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.CC9Fss9ZtZDovN5JdLpAlYFybw5kKYJ1mjL5oj4rWTQ"><span style="mso-fareast-language:EN-US"></span>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>Mit freundlichen Grüßen</span></div>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>Alexander Sosa</span></div>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>Geschäftsführer</span></div>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>Mobiltelefon 0172/4512262</span></div>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>E-Mail <a href="mailto:[email-masked]" rel="noreferrer"><span style="color:gray">[email-masked]</span></a></span></div>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>Internet <a href="http://www.sports-club.de/" rel="noreferrer"><span style="color:gray">www.sports-club.de</span></a></span></div>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>Sports Club Ahrensburg                Sports Club Schwarzenbek              Sports Club Lütjenburg                    </span></div>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>An der Strusbek 14                        Meiereistr. 3                                      Markt 21                                       </span></div>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>22926 Ahrensburg                         21493 Schwarzenbek                       24321 Lütjenburg                        </span></div>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>Telefon 04102-47 36 40                Telefon 04151-83 82 800                  Telefon: 04381-41 44 370              </span></div>
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<span lang="EN-US" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>Mail </span><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'><a href="mailto:[email-masked]" rel="noreferrer"><span lang="EN-US" style="color:gray">[email-masked]</span></a></span><span lang="EN-US" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>   Mail </span><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'><a href="mailto:[email-masked]" rel="noreferrer"><span lang="EN-US" style="color:gray">[email-masked]</span></a></span><span lang="EN-US" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'> Mail <a href="mailto:[email-masked]" rel="noreferrer"><span style="color:gray">[email-masked]</span></a>   </span>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>Sports Club Bad Segeberg            Sports Club Bergedorf                      Sports Club Wittenberge</span></div>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>Eutiner Str. 16                                Alte Holstenstraße 30-32                  Perleberger Str. 71</span></div>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>23795 Bad Segeberg                     21031 Hamburg                                19322 Wittenberge</span></div>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>Tel.:04551/89 49 830                     040/72006885                                   Telefon: 03877-79533</span></div>
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<span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>Mail <a href="mailto:[email-masked]" rel="noreferrer"><span style="color:gray">[email-masked]</span></a>Mail <a href="mailto:[email-masked]" rel="noreferrer"><span style="color:gray">[email-masked]</span></a>         </span><span lang="EN-US" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>Mail <a href="mailto:[email-masked]" rel="noreferrer"><span style="color:gray">[email-masked]</span></a></span><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'></span>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>Sports Club Buchholz                     Sports Club Schenefeld</span></div>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>Breite Str. 11a                                 Kiebitzweg 2</span></div>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>21244 Buchholz                              22869 Schenefeld</span></div>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>Tel.: 04181/9287740                       Tel.: 040/55555809</span></div>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>Mail <a href="mailto:[email-masked]" rel="noreferrer"><span style="color:gray">[email-masked]</span></a>        Mail <a href="mailto:[email-masked]" rel="noreferrer"><span style="color:gray">[email-masked]</span></a></span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>Von: Les Mills International &lt;[email-masked]&gt; <br><b>Gesendet:</b> Mittwoch, 22. Juli 2020 17:54<br><b>An:</b> [email-masked]<br><b>Betreff:</b> Re: Zugangspasswort falsch</div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Hallo Alexander,<br><br>Vielen Dank, dass Sie sich heute an uns gewandt haben.<br><br>Unter dem folgenden Link finden Sie Anweisungen zum Aktivieren Ihres Kontos. Hier ist Ihr Benutzername: <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a> und Ihr temporäres Passwort: Tp0#NKTN41. Das temporäre Passwort ist aktiv, habe ich von unserem Ende überprüft.<br><br><a href="https://lesmillsvirtualapp.freshdesk.com/de/support/solutions/articles/36000084212-welche-schritte-muss-ich-ausf%C3%BChren-um-meinen-account-das-erste-mal-zu-aktivieren-" rel="noreferrer">https://lesmillsvirtualapp.freshdesk.com/de/support/solutions/articles/36000084212-welche-schritte-muss-ich-ausführen-um-meinen-account-das-erste-mal-zu-aktivieren-</a><br><br>Bitte lassen Sie uns wissen, wie es geht.<br><br>Freundliche Grüße,<br>Olesia<br>Kundenservice<br>Les Mills Virtuelle App<br><br>Ticket: <a href="https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3766" rel="noreferrer">https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3766</a></span></div>
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<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>On Thu, 23 Jul at 4:30 AM <span class="separator">, Alexander Sosa &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote: </span></span><span class="separator"></span>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Guten Tag,</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>ein Zugang über die von Ihnen übersandten Zugangsdaten ist nicht möglich:</span></div>
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<b><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Username: <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>Passwort: Tp0#NKTN41Xw</span></b><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Außerdem ist es unglücklich, vor der Übersendung der Registrierungsdaten eine E-Mail für eine Passwortwechsel (Sportsclub2000) zu versenden, wenn die Registrierungsdaten noch gar nicht bekannt sind.</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>3766:859387</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span>
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</blockquote></div>  https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3766