Subject: Note Added - [#3718] downloadproblem new classes
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Tue, 21 Jul 2020 01:49:52 +0000

Hi ,    Charlotte Jansen added a note and wants you to have a look.   Ticket URL:  https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3718    Subject:  downloadproblem new classes   Requester: Pierre Tromp    Note Content:   <div style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif; font-size:13px">
<div dir="ltr">There is a lot of confusion in this ticket.  BB 87 is sitting in the 'downloading in progress' tab, therefore they need to refresh a release from the 'DOWNLOADED' tab, any release they like, it doesn't matter, we are trying to force the downloads to resume.  </div>
<div dir="ltr">Please check if BB87 has downloaded since.  If not, they need to be advised to refresh a RANDOM release from the downloaded tab.  Can someone please send another email explaining that we do not want them to refresh BB87, we want them to refresh another release from the downloaded tab, thanks</div>
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