Subject: Trainer Candidate - Dimple Kakar
From: Dimple Kakar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 20 Jul 2020 04:15:28 -0400

| | Tech Support Test

Name | Dimple Kakar
E-mail | [email-masked]
Phone Number | (91) 8766337780
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | East Delhi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | RD | Deputy manager training | 31/12/2019 | 54000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | ASAP
Please briefly describe your work experience specifically in training? | I have 6 years of experience of working as a trainer.
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes

Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team.

There were many and all handles pretty well.

Can discuss few on telephone.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Attitude towards the customer
What according to you makes you a good candidate for this position? | My expertise
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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