Subject: Trainer Candidate - Vinay Rudrapure
From: Vinay Rudrapure <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 20 Jul 2020 03:07:34 -0400

| | Tech Support Test

Name | Vinay Rudrapure
E-mail | [email-masked]
Phone Number | (416502) 8796951815
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Kolhapur, Maharashtra

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Skillsonics india private | Training coordinator | Feb2020 | 35000
Previous Employer 1 | NTTF | Training Officer | Aug2020 | 27,800
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | 1week

Please briefly describe your work experience specifically in training?

I have 4 yrs of experience in
Technical/Softskill /Mechatronics /induction training and Development in MNC company like Maruti Suzuki Training Academy, ABB, ITC, saurashtra Cement etc

Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | Training with unexpected topic. Such as basic of mechanical

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Customer satisfaction in important for me
Where is good or great or excellent.

What according to you makes you a good candidate for this position? | My training
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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