Subject: Re: LSM Joining Case Test - Shrankhala Peter
From: Shrankhala Peter <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 17 Jul 2020 08:20:54 -0400

| | LSM Joining Case Test

Name | Shrankhala Peter
E-mail | [email-masked]
Phone Number | (263001) 8979696489
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

Selected blurb 4 as it gives the mail gives an option to change the address as the ticket is not yet received by the customer.

We can also mention: we will also share the e-ticket on your registered email address which is abcd@ gmail.com

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A good customer service keeps the customer satisfied. But a great customer service not only keeps the customer satisfied but also keeps them loyal to us. A great customer service is making sure the customer feels as positive as possible so that they can rely on us completely without thinking twice.

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