Subject: Re: LSM Joining Case Test - Gargi Sharma
From: Gargi Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 16 Jul 2020 05:56:01 -0400

| | LSM Joining Case Test

Name | Gargi Sharma
E-mail | [email-masked]
Phone Number | (110032) 9654148297
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

According to me blurb 4 is the correct answer because in this we are taking all the details from the customer to ensure that the customer will receive the tickets on time.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

The basic difference is may be that good customer service provides nothing more than just basic support and that great customer service keeps your customers coming for more delighting them with memorable experiences.
Good customer service is just providing the information to the customer but great customer service is like to go extra mile to solve customer query and help the customer.

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