Subject: Re: New RMA inquiry request - 89979
From: Ashish Dabral <[email-masked]>
To: hnyr <[email-masked]>
Date: Tue, 14 Jul 2020 08:16:37 -0700 (MST)

Hi Heta, 

Sure, I will update it tomorrow morning. 

Regards, 
Ashish Dabral 

From: "hnyr" <[email-masked]> 
To: "Ashish Dabral" <[email-masked]> 
Sent: Tuesday, July 14, 2020 8:45:21 PM 
Subject: FW: New RMA inquiry request - 89979 

Hi Ashish, 

Could you please update the return labels for both tickets with the correct return order numbers: 

87649 RUK0000650 

89979 RUK0000646 

Thank you! 

From: EPOS Customer Service IR <[email-masked]> 
Sent: 14. juli 2020 17:09 
To: Heta Nyrhinen (HNYR) <[email-masked]> 
Subject: RE: New RMA inquiry request - 89979 

Hi Heta 

87649 is RUK0000650 (see attached). 

	

Best Regards, 

Lorraine Quirie 
Customer Service 

Tel: 01698 208252 

	

EPOS UK Cadzow Industrial Estate, Hamilton, ML3 7QE 

	

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From: Heta Nyrhinen (HNYR) < [ mailto:[email-masked] | [email-masked] ] > 
Sent: 14 July 2020 15:27 
To: EPOS Customer Service IR < [ mailto:[email-masked] | [email-masked] ] >; BLR SennCom Support < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: New RMA inquiry request - 89979 

Hi Lorraine, 

We received the same return order number for 2 tickets: RUK0000646, 87649 and 89979. This collection is for 87649 in London. 

Can you provide another RUK for the 89979? 

From: EPOS Customer Service IR < [ mailto:[email-masked] | [email-masked] ] > 
Sent: 14. juli 2020 14:43 
To: BLR SennCom Support < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Heta Nyrhinen (HNYR) < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: New RMA inquiry request - 89979 

Hi 

UPS have advised us that the customer was not available for the collection. The UPS tracking is showing London but the customer address is in Dublin (see below). Can you investigate please. 

	

Best Regards, 

Lorraine Quirie 
Customer Service 

Tel: 01698 208252 

	

EPOS UK Cadzow Industrial Estate, Hamilton, ML3 7QE 

	

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From: EPOS Global Support < [ mailto:[email-masked] | [email-masked] ] > 
Sent: 01 July 2020 08:43 
To: EPOS Customer Service IR < [ mailto:[email-masked] | [email-masked] ] > 
Subject: New RMA inquiry request - 89979 

		

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe. 

Remarks : No comment 

Name : Nuno Duarte 

Phone : +353892517623 

Email : [ mailto:[email-masked] | [email-masked] ] 

Address line 1 : 2 Glenbourne Park, Leopardstown Valley 

Postal Code : D18 K3C1 

City : Dublin 

Country : Irland 

Article Nr. (Quantity) : 

1000200(1) 

Process : SNOW 

Stock location : MAIN 

 Conversation ID: 6d7f3666-bb6e-11ea-90a3-93741bbacdad 6d7f3666-bb6e-11ea-90a3-93741bbacdad 7f8600d