Subject: FW: New RMA inquiry request - 89979
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: ashish <[email-masked]>
Date: Tue, 14 Jul 2020 15:15:21 +0000

Hi Ashish,

Could you please update the return labels for both tickets with the correct return order numbers:

87649 RUK0000650
89979 RUK0000646

Thank you!

From: EPOS Customer Service IR <[email-masked]>
Sent: 14. juli 2020 17:09
To: Heta Nyrhinen (HNYR) <[email-masked]>
Subject: RE: New RMA inquiry request - 89979

Hi Heta

87649 is RUK0000650 (see attached).

Best Regards,
Lorraine Quirie
Customer Service
Tel: 01698 208252

EPOS UK Cadzow Industrial Estate, Hamilton, ML3 7QE
[Signatur-banner_basic_ATC]

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From: Heta Nyrhinen (HNYR) <[email-masked]<mailto:[email-masked]>>
Sent: 14 July 2020 15:27
To: EPOS Customer Service IR <[email-masked]<mailto:[email-masked]>>; BLR SennCom Support <[email-masked]<mailto:[email-masked]>>
Subject: RE: New RMA inquiry request - 89979

Hi Lorraine,

We received the same return order number for 2 tickets: RUK0000646, 87649 and 89979. This collection is for 87649 in London.

Can you provide another RUK for the 89979?

From: EPOS Customer Service IR <[email-masked]<mailto:[email-masked]>>
Sent: 14. juli 2020 14:43
To: BLR SennCom Support <[email-masked]<mailto:[email-masked]>>
Cc: Heta Nyrhinen (HNYR) <[email-masked]<mailto:[email-masked]>>
Subject: RE: New RMA inquiry request - 89979

Hi

UPS have advised us that the customer was not available for the collection.  The UPS tracking is showing London but the customer address is in Dublin (see below).  Can you investigate please.

Best Regards,
Lorraine Quirie
Customer Service
Tel: 01698 208252

EPOS UK Cadzow Industrial Estate, Hamilton, ML3 7QE
[Signatur-banner_basic_ATC]

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From: EPOS Global Support <[email-masked]<mailto:[email-masked]>>
Sent: 01 July 2020 08:43
To: EPOS Customer Service IR <[email-masked]<mailto:[email-masked]>>
Subject: New RMA inquiry request - 89979

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Remarks: No comment

Name: Nuno Duarte
Phone: +353892517623
Email: [email-masked]<mailto:[email-masked]>
Address line 1: 2 Glenbourne Park, Leopardstown Valley
Postal Code: D18 K3C1
City: Dublin
Country: Irland

Article Nr. (Quantity):
1000200(1)

Process: SNOW
Stock location: MAIN
 Conversation ID: 6d7f3666-bb6e-11ea-90a3-93741bbacdad 6d7f3666-bb6e-11ea-90a3-93741bbacdad 7f8600d