Subject: Re: LSM Joining Case Test - ARNAV KALRA
From: ARNAV KALRA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 13 Jul 2020 07:13:25 -0400

| | LSM Joining Case Test

Name | ARNAV KALRA
E-mail | [email-masked]
Phone Number | (91) 08860792141
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | This blurb is the solution of the problem raised by the customer. As the customer needs the ticket earlier than the date of arrival, blurb 4 has the solution to solve the issue of the customer, asking for the new address where the tickets can be delivered.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is something which displays a normal act of word while great customer service is beyond customer's imagination. Going an extra mile and getting the wow factor inside the customer. It is an act which makes a customer amaze.

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