Subject: Please review
From: Andrés Figueroa (AFIG) <[email-masked]>
To: ashish <[email-masked]>, Pritish Nandi <[email-masked]>
Cc: "Sara Aknooni (SRAK)" <[email-masked]>, "Heta Nyrhinen (HNYR)" <[email-masked]>, Saurabh Dadu <[email-masked]>
Date: Sat, 11 Jul 2020 17:24:43 +0000

76331 and 79661

I am very confused about this two cases, so please try to explain in very few words.

One of them has three devices, and the second one has one.

Is this customer getting four devices in warranty? As I read it he only reported three.

Why is there a second ticket?

This should not happen guys.

Andrés Figueroa
Head of Global Support & Service
+45 5618 0303

Sennheiser Communications A/S · Industriparken 27 · DK-2750 Ballerup · Denmark
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