Subject: Warranty Group 6th July - 10th July
From: Ashish Dabral <[email-masked]>
To: Andrés Figueroa, AFIG <[email-masked]>
Cc: saurabh <[email-masked]>, Deeksha <[email-masked]>, "Sara Aknooni, SRAK" <[email-masked]>, hnyr <[email-masked]>
Date: Fri, 10 Jul 2020 08:30:57 -0700 (MST)

Hello Andres, 

Here is the update for this week. 

Weekly Report to Management 
Ashish Dabral 
6th July - 10th July 

Workload: 

Open ticket - 170 

Solved Ticket - 133 

Closed tickets - 21 

Customer Satisfaction score (For closed and solved) - 94% 

Team Update: 

Lily and Udbhav Mishra Started working on tickets. They are making progress. Hopefully, they will close more tickets next week onwards. 

Have a nice weekend 

Regards, 
Ashish Dabral