Subject: Re: LSM Joining Case Test - Aviral Mishra
From: Aviral Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 10 Jul 2020 06:48:59 -0400

| | LSM Joining Case Test

Name | Aviral Mishra
E-mail | [email-masked]
Phone Number | (91) 7678108462
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I would select this Blurb because this blurb is customer-centric it clearly analyses the customer details it cares for the customer and it also educates the customer as it also provides self-care option in my opinion blurb four will be best
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is that which focuses on just satisfaction customer satisfaction while great customer service is more than mere customer satisfaction it includes providing loyalty benefits offers discounts.  Great customer service asks for customer feedback.

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