Subject: Re: LSM Joining Case Test - Sachin Phogat
From: Sachin Phogat <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 9 Jul 2020 04:26:41 -0400

| | LSM Joining Case Test

Name | Sachin Phogat
E-mail | [email-masked]
Phone Number | (+91) 8368167067
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | It will save the hassle for the customer as the customer can receive the ticket at the travelling address as well.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Conceptually, the main difference between providing “good” customer service and delivering “great” customer service is that, in the former, you are probably only barely keeping your customers satisfied; while in the latter, you are not only keeping them satisfied but also keeping them loyal.

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