Subject: New Reply Received - Prattville Group Room
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Tue, 07 Jul 2020 12:55:00 +0000

Hi Pritish Nandi,  The customer has responded to the ticket.  Prattville Group Room  Ticket comment <div dir="auto">Club4fitness Prattville<div dir="auto"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></div>
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<div>On Tue, Jul 7, 2020, 7:44 AM Les Mills International &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Jennifer,</div>
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<div dir="ltr">Thank you for reaching out to support today. We called you, but our call went unanswered.</div>
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<div dir="ltr">Could you please share with us your Club name and Virtual username which would be 6 digits followed by @<a href="http://lesmillsvirtual.com" target="_blank" rel="noreferrer">lesmillsvirtual.com</a> ( Example - <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>)<br><br>
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<div dir="ltr">You may check it directly via your Virtual Scheduler under 'Settings' &gt; 'Club Preferences'.</div>
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<div dir="ltr">The error message: “There is no studio that can be registered in your account right now” can appear only if you uninstall the application. Could you confirm that you have uninstalled the application?</div>
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<div dir="ltr">We are looking forward to hearing from you.</div>
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<div dir="ltr">Kind Regards,<br>Olesia<br>Customer Services<br>Les Mills Virtual App<br><br>Ticket: <a href="https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3712" rel="noreferrer" target="_blank">https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3712</a>
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              On
              Wed, 8 Jul at  1:10 AM
              <span>,  Jennifer Crosthwait &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;  wrote:
              <div dir="auto">I keep getting a message that says there are no studios that can be registered to the account right now.  What do I need to do to get this fixed.  Please call Jennifer at 3342337307.<div dir="auto"><br></div>
<div dir="auto">Thanks,</div>
<div dir="auto">Jen</div>
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</blockquote></div>  https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3712