Subject: US & Canada warranties
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: "Innocent Bohui (INBO)" <[email-masked]>, "Josephine Veena Dorairaj (JVDO)" <[email-masked]>, "Muhammad Ali (MUAI)" <[email-masked]>, "Matthew Broadley (MAEY)" <[email-masked]>, "Jason Simone (JSIO)" <[email-masked]>, "Morris Frost (MOFT)" <[email-masked]>, "Filip Trajkov (FITR)" <[email-masked]>, "Christopher Kurek (CKUR)" <[email-masked]>, Pritish Nandi <[email-masked]>, ashish <[email-masked]>
Cc: "Sara Aknooni (SRAK)" <[email-masked]>
Date: Thu, 2 Jul 2020 12:22:00 +0000

Hello,

This is an addition to the warranty procedure in US & Canada.

If we are ordering a different replacement product than customer's original product, please include a remark to the "Contact customer service" macro informing that a different product will be returned.

Example:

Remark: Customer will return a PC 373D instead of a GSP 350.

Best regards,

Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261

Sennheiser Communications A/S * Industriparken 27 * DK-2750 Ballerup * Denmark

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