Subject: Warranty escalations
From: Ashish Dabral <[email-masked]>
To: hnyr <[email-masked]>
Cc: Deeksha <[email-masked]>
Date: Tue, 30 Jun 2020 08:20:40 -0700 (MST)

Hello Heta, 

Here are the details for Warranty's escalations. 

Date 	Zendesk ticket number 	Replacement order number (if available) 	Country 	Missing information 
30-Jun-20 	84685 		USA 	Customer did not receive the replacement 
30-Jun-20 	86941 	SUS000013485 	USA 	if the order has been shipped to the customer 
30-Jun-20 	88227 		Germany 	Customer did not receive the replacement 
30-Jun-20 	88115 		Germany 	Customer did not receive the replacement 
30-Jun-20 	86386 	SFR000004853 	France 	The customer received the replacement. Need to generate a return label 
30-Jun-20 	84857 	SDE000011535 	Germany 	Tracking # 
30-Jun-20 	84536 		Germany 	Customer did not receive the replacement 
30-Jun-20 	83225 	SDE000008036 	Germany 	Tracking # 
30-Jun-20 	82127 	SFR000004396 	France 	The customer received the replacement. Need to generate a return label 
30-Jun-20 	76718 	SDE000006260 	Germany 	Tracking # 
30-Jun-20 	80157 	SUS000010238 	USA 	If the order has been shipped now. Stock is updated now 
30-Jun-20 	73259 	SDE000003301 	Germany 	If the order has been shipped. 
30-Jun-20 	71201 	SDE000001588 	Germany 	If the order has been shipped (Pending since Jan-2020) 
30-Jun-20 	84265 		Australia 	if the address has been updated 
30-Jun-20 	77718 	SDE000004918 	Germany 	If the order has been shipped. 
30-Jun-20 	77661 		Australia 	CS promised to reply on Monday. No update yet 
30-Jun-20 	86840 		Australia 	if the order has been placed 

Regards, 
Ashish Dabral