Subject: Ticket re-opened - [#3662] Virtual App Support - Les Mills
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Thu, 25 Jun 2020 17:19:51 +0000 (UTC)

Hi Pritish Nandi,  Ticket “#3662 – Virtual App Support – Les Mills” has been reopened, please visit https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3662 to view the ticket.  Ticket comment    

 

 

 

 

 
 Robert Daspit 
 Lagniappe Chauffeured Services 
 c. 504-428-4819  
 e. [email-masked] 
 w. www.lcsdriven.com  
 p. 1.877.527.2888 

 

   
 From: Les Mills International <[email-masked]> 
Sent: Thursday, June 25, 2020 11:59:56 AM 
To: robert lcsdriven.com <[email-masked]> 
Subject: Re: Virtual App Support – Les Mills 

 
 
 Hi Robert, 
 ​  
 Thank you for reaching out to us today. We are sorry to hear about your issue with Virtual. 
 ​  
 Please share your Club name and Virtual username for the club which would be 6 digits followed by lesmillsvirtual.com ( Example - 123456lesmillsvirtual.com). 
 
You can find your username in the Virtual App. Please follow the steps below. 
1.Unlock the padlock to the top right of the App 
2.Navigate to SETTINGS 
3. The username is to the left under ‘Account’ 
 
We are looking forward to hearing from you. 
 
Best Regards, 
Olesia 
Customer Service 
Les Mills Virtual App 
 
Ticket:  
https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3662 
 
 On Fri, 26 Jun at 5:17 AM  
, Robert Daspit <[email-masked]> wrote: 
  
 Submitted data 
 The following data was submitted. 

Field name
Submitted data

Email address
 [email-masked] 

your name
 Robert Daspit 

country
 United States 

state
 LA 

zipPostal
 70047 

Text box
 BodyPump isn’t playing 

Question
 I need content download support 

Customer
 Yes 

Username

 

Phone
 5044284819 

Comments
 Don’t know it off hand 

utm_source

 

utm_campaign

 

utm_medium

 

utm_code

 

Last_Name