Subject: New Reply Received - Virtual App Support - Les Mills
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Thu, 25 Jun 2020 17:19:51 +0000 (UTC)

Hi Pritish Nandi,  The customer has responded to the ticket.  Virtual App Support - Les Mills  Ticket comment <div dir="ltr">
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<div style="direction: ltr">Robert Daspit</div>
<div style="direction: ltr">Lagniappe Chauffeured Services</div>
<div style="direction: ltr">c. 504-428-4819 </div>
<div style="direction: ltr">e. [email-masked]</div>
<div style="direction: ltr">w. <a href="http://www.lcsdriven.com" rel="noreferrer">www.lcsdriven.com</a> </div>
<div style="direction: ltr">p. 1.877.527.2888</div>
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<div>From: Les Mills International &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, June 25, 2020 11:59:56 AM<br>
<b>To:</b> robert lcsdriven.com &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: Virtual App Support - Les Mills
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<div dir="ltr">Hi Robert,</div>
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<div dir="ltr">Thank you for reaching out to us today. We are sorry to hear about your issue with Virtual.</div>
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<div dir="ltr">Please share your Club name and Virtual username for the club which would be 6 digits followed by @lesmillsvirtual.com ( Example - [email-masked]).<br>
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You can find your username in the Virtual App. Please follow the steps below.<br>
1.Unlock the padlock to the top right of the App<br>
2.Navigate to SETTINGS<br>
3. The username is to the left under 'Account'<br>
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We are looking forward to hearing from you.<br>
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Best Regards,<br>
Olesia<br>
Customer Service<br>
Les Mills Virtual App<br>
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Ticket: <a href="https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3662" rel="noreferrer">
https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3662</a>
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<blockquote class="x_freshdesk_quote">On Fri, 26 Jun at 5:17 AM <span class="x_separator">
, Robert Daspit &lt;[email-masked]&gt; wrote:
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<h2>Submitted data</h2>
<div>The following data was submitted.</div>
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<th>Field name</th>
<th>Submitted data</th>
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<th>Email address</th>
<td dir="ltr">[email-masked]</td>
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<th>your name</th>
<td dir="ltr">Robert Daspit</td>
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<th>country</th>
<td>United States</td>
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<th>state</th>
<td>LA</td>
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<th>zipPostal</th>
<td>70047</td>
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<th>Text box</th>
<td>BodyPump isn’t playing</td>
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<th>Question</th>
<td>I need content download support</td>
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<th>Customer</th>
<td>Yes</td>
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<th>Username</th>
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<th>Phone</th>
<td dir="ltr">5044284819</td>
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<th>Comments</th>
<td>Don’t know it off hand</td>
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<div><img src="https://u6876362.ct.sendgrid.net/wf/open?upn=r3XecG9Oeir8G6iSrKDq5JRPkH0CFsrEeuRlqoo76keFr743w5lz-2FzxUzmsWhHIYC7rjffMAbjZhaARtn5QQOQpI2KlXB7r3FRUghLzPI-2FAVXJkw6pBBsuAAAg52IeLnDvO-2BLZosyNZFP6Dt887XPHLthcKNZhMQY0xNY7-2FRvdcYH9VNnxi9-2B02TgWAg-2FkUKC4IxlkdQI9c2piZDywfACjj-2F7HY5m0g1EKIp3HWtjcZAo6IK9MDcoB2nesgskkUI" alt="" class="x_fr-fic x_fr-dii" width="1" height="1" style="height:1px!important; width:1px!important; border-width:0px!important; padding:0px!important"></div>
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</blockquote></div>  https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3662