Subject: Tech Support Candidate - Gurulal Gurulal
From: Gurulal Gurulal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 24 Jun 2020 02:47:42 -0400

| | Tech Support Test

Name | Gurulal Gurulal
E-mail | [email-masked]
Phone Number | (+91) 9873391107
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Laxmi nagar

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | IMSI global | Security Eng. | Working | 25,126
Previous Employer 1 | Times of india | Server Eng. | Oct-10-18 | 22323
Previous Employer 2 | Sify Technology | Network engineer | June-27-16 | 14,500

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly, we take action as per error block page,
Showing like N/w error, site can't be reach or policy error block page, we just basic t-shoot go to browser internet option clear cache & cookies and restart machine amd then check. It is news category all organz. allowed bydefault

What according to you is difference between Bluetooth and Wifi? | Both Bluetooth and Wi-Fi are used for providing wireless communication through radio signals.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

According to me good -provide basic support
Great- provide extra mile for the Cust.

What according to you makes you a good candidate for customer service or technical support job? | Both are same if you have good technical knowledge then you can better explain to customer rather than intermidate.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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