Subject: Tech Support Candidate - Sonika chandola Sonika
From: Sonika chandola Sonika <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 23 Jun 2020 12:42:43 -0400

| | Tech Support Test

Name | Sonika chandola Sonika
E-mail | [email-masked]
Phone Number | (91) 8076494612
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Sec-22,noida

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will recheck the url again if url is correct then i will refresh the page again if both are correct then i will follow the instructions given on tht page.

What according to you is difference between Bluetooth and Wifi?

For wifi we need internet nd bluetooth is used for
transfering files without internet it is slow then wifi.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | In Good service  ,keeping your customers satisfied while in great service , you are not only keeping them satisfied – you are also keeping them loyal.
What according to you makes you a good candidate for customer service or technical support job? | My skills makes me a good candidate for this job .
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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