Subject: Tech Support Candidate - sahil chhabra
From: sahil chhabra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 23 Jun 2020 02:34:23 -0400

| | Tech Support Test

Name | sahil chhabra
E-mail | [email-masked]
Phone Number | (110063) 9625123133
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | New Delhi Paschim Vihar

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Marsh16 prop. | Supervisor | March 2020 | 25k
Previous Employer 1 | Fedex Express | Clearance Support Agent | Sep2018 | 17.5k
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly i check the web address which called URL in the address bar to make sure that it should be the right webpage.
Secondly, I used to select the cookies and other site date from the google crome and clear the same, then it will work.

What according to you is difference between Bluetooth and Wifi?

Bluetooth and wifi provide wireless communication and use radio signals.
Bluetooth is essential used to connect short-range devices while wifi provide high speed internet access which called wireless fidelity

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good means when the customer is satisfied from your service in a given period of time which he or she wants.

Great means when the customer is fully satisfied from your service but in a short period of time.

What according to you makes you a good candidate for customer service or technical support job? | In my opinon, candidate should be decent and good behaviour toward the customer. They listen them properly and resolve their issue as soon as possible due to this automatically customer will give the best rating and review for the same on company website.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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