Subject: Tech Support Candidate - Amit Katoch
From: Amit Katoch <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 23 Jun 2020 01:11:52 -0400

| | Tech Support Test

Name | Amit Katoch
E-mail | [email-masked]
Phone Number | (0172) 9815068541
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Delhi uttam nagar east

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | ASM enterprise solution | Sr.system administrator | Working | 32000
Previous Employer 1 | Experis it ltd | System administrator | 3 feb 2019 | 15000
Previous Employer 2 | Net connect pvt ltd | Site engineer | 25 june 2018 | 10000

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Browser history delete and reset browser.
Reopen  browser and mention site open
Check the site ping from this workstation if it is pinging

What according to you is difference between Bluetooth and Wifi?

Wifi hotspot device for access the internet with security password mention in your client or handset device.

Bluetooth technology is short range wireless communication technology to replace the cable connecting electronic device allowing a person to have a phone conversation via a headset

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good service stand by customer marking lavel good

Great customer marking by client it great service

What according to you makes you a good candidate for customer service or technical support job? | If candidate understand customer query in short and limited period and provide solution for this job and client satisfaction here.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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