Subject: Tech Support Candidate - Sonu Sonu
From: Sonu Sonu <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 22:43:03 -0400

| | Tech Support Test

Name | Sonu Sonu
E-mail | [email-masked]
Phone Number | (125033) 9068795611
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Gurugram

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Scl | Assistant Engineer | Till Date | 18000
Previous Employer 1 | NA | NA | NA | Na
Previous Employer 2 | NA | NA | NA | NA

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Yes I know how to work in Microsoft and we can eliminate the error which will ocuured in sytem during the morning.we have too much experience make a PPT .
What according to you is difference between Bluetooth and Wifi? | Bluetooth can run the net and by the Wifi we can run the net .
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | 1. First we need listen what customer is saying then we need to resolve the problem of customer.
What according to you makes you a good candidate for customer service or technical support job? | After customer discussion we can resolve all the problem which customer was occuring
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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