Subject: Tech Support Candidate - Neelam mourya
From: Neelam mourya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 22:19:25 -0400

| | Tech Support Test

Name | Neelam mourya
E-mail | [email-masked]
Phone Number | (201301) 9873060314
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida sec 49

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | tech mahindra | CCE | 26 december | 14000
Previous Employer 1 | Card expedition | CCE | 2 oct 2018 | 12000
Previous Employer 2 | na | na | na | na

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | i do not have technical knowledge but suppose if i face such kind of prob.. So on that time i restart my system or contact to customer care or technician

What according to you is difference between Bluetooth and Wifi?

Bluetooth allows short range data like transfer between devices exaple its commanly  employed headset for mobile phone connectivity
WiFi,,  for other hand  its allowed to device to
connect to the  internet

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | In this field,, both are neccessary    good customer service is that we just trying to do good for company we should follow as per productivity knowlegde   ,,while having best  and  great communication skill so  we could not afraid  from any kind of customers we can handle them easily . and solve thiere quiries
What according to you makes you a good candidate for customer service or technical support job? | as per proccess
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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