Subject: Tech Support Candidate - SHREYANSH SINGH
From: SHREYANSH SINGH <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 17:17:10 -0400

| | Tech Support Test

Name | SHREYANSH SINGH
E-mail | [email-masked]
Phone Number | (+91) 7017797102
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | New Ashok Nagar

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly, I will check my internet connectivity.
Secondly,I will check my URL i.e. www.ndtv.com and correct it if it is wrong.
Thirdly, if second method doesn't work, next step will be to clear browser cache and storage data.
If till now also the problem is not being solved it may be server issue and their gone a be no options left instead of waiting for the server to recover.

What according to you is difference between Bluetooth and Wifi? | Although both are wireless communicating modules but the basic difference comes in their speed and range i.e.bluetooth's range is much less as compared to wifi, due to high speed wifi is used for internet connectivity.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | According to me, there are to things (satisfaction and loyalty) to make customer satisfied is a good customer service and making customer satisfied along with making them loyal towards your company is great customer service.
What according to you makes you a good candidate for customer service or technical support job? | My good patience level and understanding behaviour will help me to be a good candidate for customer service or technical support job.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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