Subject: Tech Support Candidate - Abrar Ahmad
From: Abrar Ahmad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 14:36:00 -0400

| | Tech Support Test

Name | Abrar Ahmad
E-mail | [email-masked]
Phone Number | (00) 8449530053
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Infosys bpo | Executive | March 2016 | 18k
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If unable to open a website,  we will try to clean out the cache and cookies stored.
What according to you is difference between Bluetooth and Wifi? | Bluetooth connect the device without using cables abd wifi provides high speed access to the internet
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good service provided by company and great customer service provided by us. So that customer will be happy and satisfied
What according to you makes you a good candidate for customer service or technical support job? | I already worked in the same profile and I enjoyed a lot while working in this profile.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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