Subject: Tech Support Candidate - Aizaz Rahi Aizaz
From: Aizaz Rahi Aizaz <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 14:19:40 -0400

| | Tech Support Test

Name | Aizaz Rahi Aizaz
E-mail | [email-masked]
Phone Number | (91) 7042786564
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Shastri park nearby kshm

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | check your network connection. Wireless connections can be flaky and drop out at any time, so make sure you’re connected to the right network and make sure airplane mode isn't open

What according to you is difference between Bluetooth and Wifi?

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What is the difference between Bluetooth and Wi-Fi?

Tara Struyk | April 28, 2017
What is the difference between Bluetooth and Wi-Fi?
Source: Kovaleff/Dreamstime.com
Takeaway: Bluetooth and Wi-Fi: Find out what separates these two wireless technologies.

Bluetooth and Wi-Fi are both methods that provide wireless communication, but the difference between the two mainly stems from what they are designed to do and how they are used. The main difference is that Bluetooth is primarily used to connect devices without using cables, while Wi-Fi provides high-speed access to the internet

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good Customer Service Is Something Not Beyond Customers Imaginations. Customer Gets His Kind Of Service Which Is Expected From An Organisation, But Customer Had Something More In His / Her Mind In Terms Of Getting Service. Good service is something Which displays An Normal Act Of Worl.

While Great Customer Service Is Something Going Beyond Customers Imaginations. Going An Extra Mile And Getting That “ Wow “ Factor Inside The Customer. It's An Act which Makes An customer Amaze.

What according to you makes you a good candidate for customer service or technical support job? | Yes I m because I extremely want to give them satisfactory resolve solution of their's technical support in order to be satisfied
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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