Subject: Tech Support Candidate - Parvez Alam
From: Parvez Alam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 13:53:56 -0400

| | Tech Support Test

Name | Parvez Alam
E-mail | [email-masked]
Phone Number | (91) 8130707738
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | East Delhi, Trilok Puri delhi-110091

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Not working | | |
Previous Employer 1 | Svn fitness club | Sr sales executive | 14th January | 25k
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly we check the internet wire and go ahead with trouble shoot message.
What according to you is difference between Bluetooth and Wifi? | Via bluetooth we can send files like audio, videos, images and other media files with the paired devices. But via wifi we can send any type of file like images, videos, audio,  etc to anyone from the one place to another person using internet services through third party application
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Both will solve the query of customer and make satisfy him/her by providing right information about product and company.
What according to you makes you a good candidate for customer service or technical support job? | By giving the best to customer and to company as well and help both of them by providing the right info to the customer and helps company to generate revenue as well as the good repo in front of customer.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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