Subject: Tech Support Candidate - Anju Anju
From: Anju Anju <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 13:21:20 -0400

| | Tech Support Test

Name | Anju Anju
E-mail | [email-masked]
Phone Number | (121001) 8826266612
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Faridabad

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | American | Councellor | Dec 2015 | 10000
Previous Employer 1 | Enhancer | Administrative | Dec 2019 | 20000
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Check the web address (URL) in the address bar to make sure you're going to the right webpage.
If you are, try to open the same webpage on another computer connected to the same network.
If you can't see the webpage on any computer, check if you're connected to the Internet. If you are, the webpage might be down.

What according to you is difference between Bluetooth and Wifi? | Both are wireless network but only one major difference is that bluetooth has short range to share information and data but wifi is provided the high range for sharing the web and network
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | If you solve the problem, slove all the query of the client and satisfy the client it's the great services
What according to you makes you a good candidate for customer service or technical support job? | In my opinion, someone slove the problem of candidates n make him satisfy n happy or ask cheap price  it should be good for all the client
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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