Subject: Tech Support Candidate - Anup Shrivastav
From: Anup Shrivastav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 12:07:16 -0400

| | Tech Support Test

Name | Anup Shrivastav
E-mail | [email-masked]
Phone Number | (110091) 7042978974
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Kalyanpuri

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ht media | Sr.sales executive | 30june | 14k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First what I will do...I will check my internet connection..after that I will refresh my browser and I after that will delete some cookies..if I did not get the any solution then I will call the  technical person then surely I will get the some solution
What according to you is difference between Bluetooth and Wifi? | First we need to be know what is the Bluetooth and WiFi ...the both tools are using for the communications. Actually Bluetooth is using for transferring app and songs or movies and if we are talking about the WiFi actually WiFi using for the fast internet
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | We can't say that what is good customer and Great customer there are no difference between good customer and Great customer ..it's totally up to you how can you convince the customer because you are in sales so you have to know that which type of customer you have and you should know  that how can we convince them
What according to you makes you a good candidate for customer service or technical support job? | I beats me I am Good Candidate for the job but yes I know I will give my 100 per
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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