Subject: Tech Support Candidate - Dinesh Kumar
From: Dinesh Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 11:37:06 -0400

| | Tech Support Test

Name | Dinesh Kumar
E-mail | [email-masked]
Phone Number | (+91) 7982251391
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Faridabad

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Crowne plaza hotel mayur vihar delhi | Senior guest service assistance | 13/03/2020 | 14000
Previous Employer 2 | Park plaza | Guest service assistance | 30/10/2017 | 10500

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will check internet connection if I found error in internet connection I will do complaint in internet company. Till the time internet not working. I will take the mobile hotspot help for finish my work.
What according to you is difference between Bluetooth and Wifi? | Both are the provider wireless communications but bluetooth provide short range connection and wifi is provide high speed internet access connection.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good service - deliver product on a given date
Great customer service - deliver product before on a given date

What according to you makes you a good candidate for customer service or technical support job? | Give your best in your company.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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