Subject: Tech Support Candidate - RAGHURAJ SINGH Raghuraj
From: RAGHURAJ SINGH Raghuraj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 11:29:35 -0400

| | Tech Support Test

Name | RAGHURAJ SINGH Raghuraj
E-mail | [email-masked]
Phone Number | (91) 9930028014
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Gaur city noida Extention

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | MetLife Global operation support center | Insurance Associate | 26 dec 2013 | 18000
Previous Employer 2 | DishTV India Ltd | Customer Support Associate | 01 Oct 2012 | 12000

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Please check your internet wire if it is plugged in.
Please check if you are typing correct website.
Please if your internet is working fine.
Please let me know the exact error which you are getting on your screen.
Please restart your computer and check again.

What according to you is difference between Bluetooth and Wifi? | Through bluetooth we can share media files but through Wi-Fi we can connect internet.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is like only satisfaction with the work but if we talk about great customer service is like eligible for awards for his work. Means management is strongly happy with the work.
What according to you makes you a good candidate for customer service or technical support job? | Being a Customer service executive, I'm good listener, issue rectifier and problem solver with my knowledge and skills.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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