Subject: Tech Support Candidate - Amit sehgal
From: Amit sehgal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 11:17:09 -0400

| | Tech Support Test

Name | Amit sehgal
E-mail | [email-masked]
Phone Number | (91) 9311007143
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Delhi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Teleminds | Team leader | | 50000
Previous Employer 1 | Barclays | Tss | Dec 19 | 38000
Previous Employer 2 | Jetairways | Cabin crew | July15 | 70000

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Will go to advanced settings, n go to permissions..

What according to you is difference between Bluetooth and Wifi?

Bluetooth is from phone to phone n is used to transfer data or connect with other available devices, like for music etc,
However wifi is a werver that connects you with internet connection,  whether secured or unsecured,

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Well good service is something that can be taught and someone delivers however great service is something when u do something extra than your routine sop's that too without even asked for,  n that makes a seamless and unexpected and great service
What according to you makes you a good candidate for customer service or technical support job? | Someone that takes himself as a customer as well n treats how he wants to be treated while connecting any customer services
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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