Subject: Tech Support Candidate - Kunal gaurav
From: Kunal gaurav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 11:07:57 -0400

| | Tech Support Test

Name | Kunal gaurav
E-mail | [email-masked]
Phone Number | (821) 6299376895
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | North delhi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all when i got this situation then first i check the connection and again i open it. I refresh my computer then if would open i try open and it's will open.
What according to you is difference between Bluetooth and Wifi? | Bluetooth is a device taht is based on wireless technology to exchange data and use for attend call or listening music and in wifi it's  a wifi is technology which is used to provide network in local area on huge level.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Customers service which we provide to customers to listen there problems or feedback . Good customer service means where we listen there problem  calmful and solve  thier queries or problems  and satisfied them from our service of they are happy then it's is good services .
What according to you makes you a good candidate for customer service or technical support job? | To show my interest in customer   become more friendly with customer and make comfortable him that is easy to sopve his quries and upgarde my skill this will help me to become great customers service
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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