Subject: Tech Support Candidate - Arun Sharma
From: Arun Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 10:35:54 -0400

| | Tech Support Test

Name | Arun Sharma
E-mail | [email-masked]
Phone Number | (011) 9540292833
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | New Delhi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Bony Polymers | Sr.Engineer | | 29152
Previous Employer 1 | Mega Rubber | Sr.Engineer | Feb2019 | 23800
Previous Employer 2 | Lakhani Rubber Works | Engineer | March2018 | 15000

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Go to WiFi
Disconnect the WiFi
Connect the WiFi
Open browser, write www.ndtv.com

What according to you is difference between Bluetooth and Wifi?

Through WiFi, we are surfing internet and access online items.
Through Bluetooth, we can transfer files,pictures, documents.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service means complete the task.
Great customer service means satisfy the customer

What according to you makes you a good candidate for customer service or technical support job? | Complete task as per time, satisfy the customer
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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