Subject: Tech Support Candidate - Mayuresh Tripathi
From: Mayuresh Tripathi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 10:28:43 -0400

| | Tech Support Test

Name | Mayuresh Tripathi
E-mail | [email-masked]
Phone Number | (91) 9546530320
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Sector 135, Noida,UP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Group i Source | Research Analyst | 07/06/19 | 18000
Previous Employer 1 | Research Now India Pvt Ltd | Project Coordinator | 09/2018 | 30000
Previous Employer 2 | Jbm Oghighara Automotive India Ltd | Graduate Engineer trainee | 08/2017 | 15000

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I will take following steps:-
1. Verify the website address.
2. Check the internet connectivity.

What according to you is difference between Bluetooth and Wifi? | Bluetooth has a smaller network coverage compared to Wifi
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | The difference between good and great customer service lies in the fact that how much the customer is satisfied with the service.Great service means the customer is extremely pleased with the service. It also generates good will and trust among the consumers for the company. Great service gives good recognition among the consumers.
What according to you makes you a good candidate for customer service or technical support job? | Candidate who can speak or present the matter with clarity.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |