Subject: Tech Support Candidate - Harshit Tyagi
From: Harshit Tyagi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 10:22:38 -0400

| | Tech Support Test

Name | Harshit Tyagi
E-mail | [email-masked]
Phone Number | (91) 8941982171
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | NOIDA 75

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Axis bank | Sales man Cro | Current | 15k
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

When I Trying to open this websites on  over browser. And I got an error like  (This Web page not available) so
This message means Google Chrome couldn't find and load the webpage I am trying to visit. To fix the problem, try these steps.
1. Check the web address.
2. Delete our browser cookies.
3. Change proxey setting.
And after these steps I will try another once time.

What according to you is difference between Bluetooth and Wifi? | Bluetooth and Wi-Fi are both methods that provide wireless communication, but the difference between the two mainly stems from what they are designed to do and how they are used. The main difference is that Bluetooth is primarily used to connect devices without using cables, while Wi-Fi provides high-speed access to the internet.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | The common perception may be that good customer service provides nothing more than just basic support and that great customer service keeps your customers coming for more delighting them with exceptional experiences. However, that is a mistake.
What according to you makes you a good candidate for customer service or technical support job? | I also love working with people. I want to use my technical know-how to directly solve issues customers are having. I want to be the person that makes life easier and more enjoyable for folks who've run into a problem
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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