Subject: Tech Support Candidate - Garusha Arora
From: Garusha Arora <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 10:09:00 -0400

| | Tech Support Test

Name | Garusha Arora
E-mail | [email-masked]
Phone Number | (110034) 8447574485
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Pitampura delhi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

.I will open a new tab and check to see whether the website is opening on that
.I will launch another browser and try to open the site having problem with

What according to you is difference between Bluetooth and Wifi? | Both bluetooth and wifi are used for providing wireless communication through radio signals.. bluetooth connect short range devices and wifi is used for providing high speed internet
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Keeping them satisfied is good customer service but keeping them loyal is great customer service..meeting the expectations of customers is good customer service great customer service includes exceeding customer expectations
What according to you makes you a good candidate for customer service or technical support job? | My weakness is I am nt comfortable until I finish my work in the given time...my strength is to work independently..I will not say I am the best when it comes to give a good service to customers but I will prove myself in all possible way
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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