Subject: Tech Support Candidate - Abhishek Choudhury
From: Abhishek Choudhury <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 10:04:47 -0400

| | Tech Support Test

Name | Abhishek Choudhury
E-mail | [email-masked]
Phone Number | (+91) 7826064800
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | 12th avenue gaur city 2 ghaziabad

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | green go corporation | CCE | 17/4/2020 | 16000
Previous Employer 2 | Innodata | audio video associate | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1) check if forever is blocking the website
2) try deleting cache or cookies ....even history.
3) try reinstalling the browser.
4) check the internet connection.

What according to you is difference between Bluetooth and Wifi? | Bluetooth is used for providing wireless communication for short ranged devices. Wifi is used for providing high speed internet access over a large area.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | The feedback from the customer is the difference between good and great. In the feedback itself you will come to know whether the customer was fully satisfied with the services. Solving all of the queries of customer and he happily gives reviews makes all the difference.
What according to you makes you a good candidate for customer service or technical support job? | I am a btech in electrical engineering which i think makes me a good candidate for technical support. I have good communicatuon skills and can quickly adapt to different customer conversations.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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