Subject: Tech Support Candidate - Aarushi Rajput
From: Aarushi Rajput <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 10:02:11 -0400

| | Tech Support Test

Name | Aarushi Rajput
E-mail | [email-masked]
Phone Number | (250601) 8630208119
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Currently I am in my hometown due to coronavirus . Bt before that I lived in noida sec 15.

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Live digital | Business associate | 20 june | 15000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Step 1- we will do force reload page.
Step 2- Then check with multiple browsers.
Step 3- Clear the browser cache.
Step 4- Turn off antivirus and VPN apps.

What according to you is difference between Bluetooth and Wifi? | Both bluetooth and wifi are wireless communication bt the desired difference is that the bluetooth connectivity is in short range an wifi connectivity is providing high speed internet.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service defines that by keeping customer satisfied and great customer service means that we don't make customers satisfied but also we have the customers loyalty with us.

What according to you makes you a good candidate for customer service or technical support job? | Always having positive attitude towards my work .
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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