Subject: Tech Support Candidate - Komal Chawla
From: Komal Chawla <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 09:55:13 -0400

| | Tech Support Test

Name | Komal Chawla
E-mail | [email-masked]
Phone Number | (0562) 9149162329
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Agra

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First open the website if it is not open and get the error then I will retry to connect the website and make sure that the net connection will be good and then open it.
What according to you is difference between Bluetooth and Wifi? | Bluetooth mean that we share all their files to other and WiFi means has Toh connect their net with others.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer are that who are talk polite and great customer are those who deal their work very intelligently.
What according to you makes you a good candidate for customer service or technical support job? | Technical support job
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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