Subject: Tech Support Candidate - ANSHUL ADHIKARI
From: ANSHUL ADHIKARI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 09:49:43 -0400

| | Tech Support Test

Name | ANSHUL ADHIKARI
E-mail | [email-masked]
Phone Number | (+91) 8447046369
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | haldwani(uttrakhand)

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Hinduja Global Solution pvt ltd | Customer Relationship Officer | 20/09/2020 | 16,500/-
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | i will open republic bharat.

What according to you is difference between Bluetooth and Wifi?

1. Bluetooth has no full form. While wifi stands for Wireless Fidelity.
2. It requires bluetooth adapter on all devices for connectivity. Whereas it requires wireless adapteron all devices and wireless router for connectivity.
3. Bluetooth consumes low power. while it consumes high power.
4. The security of bluetooth is less in comparison of wifi. While it provides better security than bluetooth.
5. Bluetooth is less flexible means in this limited users are supported. Whereas wifi supports large amount of users.
6. The radio signal range of bluetooth is ten meters. Whereas in wifi this range is hundred meters.
7. Bluetooth require low bandwidth. While it requires high b

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Each and every customer is  assumed to be good. Great customers are those who gives good business to the company.

What according to you makes you a good candidate for customer service or technical support job?

PATIENCE
PAST EXPERIENCE
EXPLANATION AND COMMUNICATION

On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |